Support

Start with a reproducible report.

Keep the version, operating system, input format, and exact reproduction steps. For image issues, prefer the smallest sample that contains no unnecessary personal information.

Installation and integrity

Public packages are linked only from this site to the official update domain. Do not bypass system warnings after an integrity failure.

Automatic updates

Public builds are delivered only through the signed stable channel.

Accounts and purchases

Account sign-in and device management use the production backend; password recovery opens with account mail, and purchase support opens with sales.

Contact channel

Send product feedback to the mailbox below. Use the support address published on the legal pages for account and privacy requests. Never email passwords, verification codes, access tokens, or unnecessary identity documents.

hi@softloaflab.com